Privacy Policy

Last Updated: June 24, 2025

Welcome to GOUKA (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Customer service communications
  • Product reviews and feedback

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Shopping activity

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies, including:

  • Shopify cookies
  • Google Analytics
  • Meta (Facebook) Pixel
  • Advertising and remarketing technologies

These technologies help us improve user experience and deliver personalized advertisements.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve website performance
  • Prevent fraud and unauthorized transactions
  • Send order updates
  • Respond to inquiries
  • Conduct marketing campaigns
  • Personalize advertisements
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties, including:

Service Providers

  • Shopify
  • Payment processors
  • Shipping carriers
  • Customer support providers
  • Marketing and analytics providers

Advertising Partners

We may share limited information with:

  • Meta (Facebook)
  • Instagram
  • Google
  • TikTok
  • Other advertising platforms

This helps us deliver relevant advertisements and measure campaign performance.

Legal Requirements

We may disclose information if required by law or to protect our rights, customers, or business.

4. Shopify Services

Our store is powered by Shopify.

When you make a purchase through our website, your information may be processed by Shopify and its affiliated services in accordance with Shopify’s privacy practices.

For more information, please review Shopify’s Privacy Policy:

Shopify Privacy Policy

5. Cookies

We use cookies to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve user experience
  • Deliver targeted advertising

You may disable cookies through your browser settings. However, certain features of the website may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Request data portability
  • Restrict processing
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Email Marketing

If you subscribe to our newsletter, we may send promotional emails regarding:

  • New products
  • Special offers
  • Seasonal promotions
  • Company updates

You may unsubscribe at any time using the link provided in our emails.

9. Children’s Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will delete it promptly.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page along with the updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

GOUKA

Email: support@goukaint.com

Website: GOUKA Official Website

Address: 6th Floor, Building 3, Zhifu Bailiyuan, No. 28 Nanguo West Road, Damen Community, Daliang Street, Shunde District, Foshan City, Guangdong Province