Terms and Conditions

1. OVERVIEW

This website is operated by GOUKA. Throughout the site, the terms “we”, “us” and “our” refer to GOUKA. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. GENERAL CONDITIONS & ACCOUNT SECURITY

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card or secure payment gateway information), may be transferred unencrypted and involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products—specifically our specialized portable air conditioning units designed for mobile environments—may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the specifications (including 1800W inverter compressor capabilities, auto-evaporation systems, and physical dimensions) and colors of our products. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

4. PRICING, MULTI-CURRENCY, AND PROMOTIONS

Prices for our products are subject to change without notice. Depending on your browsing location and selected shipping destination, prices may be displayed and processed in local currencies. We frequently run marketing campaigns and offer promotional discounts (such as a twenty-dollar flat deduction). Promotional codes cannot be stacked. Only one discount code may be applied per order unless otherwise explicitly stated. We reserve the right to cancel orders that abuse promotional codes or exploit system pricing errors.

5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event of potential fraud, gateway processing errors (e.g., via PayPal or credit card processors), or security flags, we may attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

6. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GOUKA or its content suppliers and protected by international copyright laws. The brand name, trademarks, and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers.

7. USER COMMENTS, FEEDBACK, AND SOCIAL MEDIA SUBMISSIONS

If you send certain specific submissions (for example, contest entries) or you send creative ideas, suggestions, product reviews, or photographs—whether online, by email, on community forums (e.g., Reddit, Pinterest), or via social media platforms (e.g., TikTok)—you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments or media that you forward to us. We are under no obligation to pay compensation for any user-generated content.

8. PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in any unlawful acts;

  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • To submit false or misleading information.

9. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use. Specific Appliance Disclaimer: Our products are designed for specific operational environments (e.g., the interior of vehicles such as RVs and trucks). It is the user's explicit responsibility to ensure proper power supply, adequate ventilation, and secure installation in accordance with the user manual. In no case shall GOUKA, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, property damage (including water damage or electrical issues), loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the products.

 

10. INDEMNIFICATION

You agree to indemnify, defend and hold harmless GOUKA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. DISPUTE RESOLUTION AND GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by individual arbitration rather than in court. Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

14. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Email: gouka@goukaint.com

  • Company Name: GOUKA LTD

  • Company Address: Registered in England and Wales, United Kingdom

  • US Office: 1000 Turtle Creek Dr, Hattiesburg, MS 39402, United States